Terms and Conditions - 2USE

Welcome to 2USE

Thank you for choosing 2USE By accessing or using our website, www.2use.com (the 'Site'), you agree to be bound by these Terms and Conditions and our Privacy Policy, which govern your use of our services. We are committed to transparency and trust, ensuring you have a seamless experience.

These Terms constitute a legally binding agreement between you and 2USE Mobile Phones & Accessories Trading LLC ("Second Use", "we", "our", or "us"). Your continued use of the Site signifies your acceptance of these Terms, including any updates we may make to ensure legal compliance and enhance your experience.

Company Details:

  • Trade License Number: 1273610
  • Membership Number: 503625 
  • Registration Number: 2155101
  • Office Address: Port Saaed, Deira, Dubai, National Insurance Building, Office 1001, Dubai, UAE
  • Last Updated: December 1, 2024

We recommend reviewing these Terms periodically to stay informed of any changes. If you do not agree with any portion, please discontinue using the Site and Services.

1. Registration and Account

1.1 Eligibility


To register and use our Services, you must:

  • Be of legal purchasing age as per UAE law.
  • Be capable of entering into legally binding agreements.

1.2 User Responsibilities
When creating an account, you agree to:

  • Use accurate and current information.
  • Safeguard your account credentials.
  • Notify us immediately of unauthorized access or security breaches.

Pro Tip for Safe Browsing: Never share your password. Always log out after using public devices.

2. Intellectual Property Rights

At 2USE , our content is crafted to offer the best user experience. This includes:

  • Logos, images, and text: All content is owned by 2USE or our licensors and protected under UAE copyright laws.
  • Usage Restrictions: Content may not be reproduced, distributed, or modified without written consent.

Violating intellectual property laws can lead to penalties under UAE regulations.

3. Warranties

We strive to provide top-quality Services. However, we offer our Site and Services on an "as is" basis, meaning:

  • We do not guarantee uninterrupted Service.
  • Product descriptions are accurate to the best of our ability, but we disclaim responsibility for minor inaccuracies.

By using our Services, you acknowledge these limitations.

4. Refunds and Returns

Our Refund Policy aligns with UAE Consumer Protection Law, offering a fair process for refunds and returns.

Key Highlights:

  • Products must be returned in their original condition with all packaging.
  • Refunds are processed within 7-10 business days after inspection.
  • Refunds for Cash on Delivery (COD) orders are handled via bank transfer or another agreed method.

For more details, visit our Refund Policy.

5. Liability and Indemnities

5.1 Limited Liability

To the extent permitted by UAE law, 2USE is not responsible for:

  • Losses related to profits, revenue, or data.
  • Damages caused by unauthorized access or third-party actions.

5.2 Indemnification
You agree to indemnify 2USE against any claims or damages arising from misuse of the Site or breach of these Terms.

6. Governing Law and Jurisdiction

All transactions are governed by UAE law. Disputes shall be resolved under the exclusive jurisdiction of the courts of Dubai.

For international customers, local compliance with customs regulations is required.

7. Terms of Sale

7.1 Order Processing

  • Orders are subject to acceptance and availability.
  • We reserve the right to cancel orders due to non-payment, suspected fraud, or unavailability of items.

7.2 Delivery

  • Delivery times and costs are displayed at checkout.
  • International customers are responsible for customs duties and import regulations.

7.3 Warranty

All products include a warranty as per UAE law, covering:

  • 6-12 months depending on the item.
  • Exclusions for misuse or unauthorized repairs.

Check the product's warranty details for specific terms.

8. General

Compliance with UAE Law
Your use of the Site and Services must comply with all applicable laws and regulations of the UAE.

Force Majeure
We are not liable for delays caused by factors beyond our control, including natural disasters or governmental actions.

Entire Agreement
These Terms constitute the entire agreement between you and 2USE

Severability
If any provision is deemed invalid, the remaining Terms remain enforceable.

No Waiver
Failure to enforce any provision does not constitute a waiver of our rights.

Why Choose 2USE ?
  • Customer-Centric Policies: Our return and refund processes are designed to prioritize your convenience.
  • Secure Shopping: All transactions are protected with top-tier encryption.
  • Fast Shipping: Enjoy prompt deliveries within the UAE and beyond.
  • Quality Assurance: Each refurbished product undergoes rigorous testing to meet high standards.
Contact Us

Have questions or need assistance? Reach out to us!

  • Email: [email protected]
  • Phone: +971-503177894
  • Location: Port Saaed, Deira, Dubai, National Insurance Building, Office 1001, Dubai
  • Support Hours: Sunday - Thursday, 9 AM - 6 PM
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