Welcome to 2USE
Thank you for choosing 2USE. By accessing or using our website, www.2use.com (the "Site"), you agree to be bound by these Terms and Conditions as well as our Privacy Policy, which govern your use of our services. We are committed to transparency and trust, ensuring a smooth and secure experience for every user.
These Terms form a legally binding agreement between you and 2USE Mobile Phones & Accessories Trading LLC ("2USE", "we", "our", or "us"). Your continued use of the Site constitutes your acceptance of these Terms, including any updates we may implement to maintain legal compliance and improve your user experience.
Trade License Number: 1273610
Membership Number: 503625
Registration Number: 2155101
Office Address: Port Saaed, Deira, Dubai, National Insurance Building, Office 1001, Dubai, UAE
Last Updated: December 1, 2024
We encourage you to review these Terms periodically. If you do not agree with any part of them, please discontinue use of the Site and Services.
To use our Services, you must:
Be of legal purchasing age as per UAE law
Be capable of entering into legally binding agreements
By creating an account, you agree to:
Provide accurate and up-to-date information
Keep your login credentials secure
Notify us immediately of any unauthorized access or security breaches
🔒 Security Tip: Never share your password. Always log out when using public or shared devices.
All content on the Site—including logos, images, and text—is owned by 2USE or our licensors and is protected under UAE copyright laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
Violations may result in legal consequences under UAE intellectual property regulations.
While we strive to deliver top-quality services and accurate product information, the Site and Services are provided “as is”, which means:
We do not guarantee uninterrupted access
Product descriptions are as accurate as possible, but minor errors may occur
By using our services, you accept these limitations
Our Refund and Return Policy complies with UAE Consumer Protection Law to ensure a fair and transparent process.
Key Points:
Products must be returned in original condition with all accessories
Refunds are processed within 7–10 business days following inspection
For COD orders, refunds are issued via bank transfer or another mutually agreed method
📄 For full details, please refer to our Refund Policy.
To the maximum extent permitted by law, 2USE is not liable for:
Loss of profits, revenue, or data
Damages resulting from unauthorized access or third-party actions
You agree to indemnify and hold 2USE harmless against any claims, damages, or losses arising from your misuse of the Site or breach of these Terms.
These Terms are governed by the laws of the United Arab Emirates.
All disputes are subject to the exclusive jurisdiction of the courts in Dubai.
International users must comply with their local import and customs regulations.
All orders are subject to acceptance and availability
We reserve the right to cancel orders due to non-payment, suspected fraud, or stock issues
Delivery times and charges are clearly displayed at checkout
International customers are responsible for applicable customs duties and import regulations
Products include a 6 to 12-month warranty, as per UAE law
Warranty excludes misuse, accidental damage, or unauthorized repairs
Specific warranty terms are listed on each product page
Legal Compliance: You must comply with all applicable UAE laws when using our Site
Force Majeure: We are not liable for delays caused by events beyond our control (e.g., natural disasters, government actions)
Entire Agreement: These Terms represent the complete agreement between you and 2USE
Severability: If any clause is found to be invalid, the remaining provisions remain in full effect
No Waiver: Our failure to enforce any term does not waive our right to enforce it later
✅ Customer-Centric Policies: Hassle-free returns and transparent refunds
🔐 Secure Shopping: Industry-grade encryption for all transactions
🚚 Fast Delivery: Reliable shipping within the UAE and selected international locations
🛠️ Quality Assurance: Each refurbished device is tested rigorously for performance and reliability
Have questions or need help?
📧 Email: [email protected]
📞 Phone: +971-503177894
📍 Address: Port Saaed, Deira, Dubai, National Insurance Building, Office 1001
🕘 Support Hours: Sunday to Thursday, 9:00 AM – 6:00 PM