Shipping Information - 2USE

Welcome to 2USE

We’re committed to providing you with reliable and efficient shipping options for your pre-owned and refurbished tech. Below you’ll find detailed information about our shipping services to help ensure a smooth experience from the moment you place your order until it arrives at your doorstep.

Shipping Options

At 2USE, we offer flexible shipping options to meet your needs. Currently, we provide delivery within the United Arab Emirates (UAE) with the following options:

• Free Shipping within UAE: Enjoy free delivery for all orders within the UAE. We use trusted couriers to ensure timely and safe delivery.

Our Partners

At 2USE, we partner with industry-leading logistics companies to provide efficient and dependable shipping for all of our refurbished and pre-owned tech products. Our logistics partners include:

• DHL: A globally trusted courier service known for fast, secure, and reliable delivery. With DHL, we ensure that your orders are delivered on time, every time.
• ARAMEX: A well-established logistics company, providing exceptional delivery services across the UAE and internationally. ARAMEX helps us provide affordable and efficient shipping solutions.
• SMSA: A trusted logistics partner in the Middle East, SMSA specializes in providing seamless delivery services to our customers, ensuring quick and secure shipments.

By working closely with DHL, ARAMEX, and SMSA, we ensure that our customers receive the highest level of service for both local and international shipments. These partnerships allow us to offer fast, reliable, and secure shipping options, making 2USE the go-to choice for high-quality refurbished tech.

Order Processing Time

• Order Confirmation: Once you place your order, you will receive an order confirmation via email.
• Processing Time: All orders are typically processed within 1-2 business days. After processing, your items will be shipped, and you will receive a tracking number.

Tracking Your Order

You can track your order status using the tracking number provided once your items are shipped. Simply click on the tracking link in your confirmation email to see the latest updates on your package’s status.

Shipping Costs

• Free Shipping within UAE: Delivery is free for all orders within the UAE.
• International Shipping: For shipping outside of the UAE, shipping fees and VAT will apply. Shipping costs will be calculated during checkout based on your location and the size of the package.

Delivery Areas

Currently, we offer shipping within the UAE and select international locations. We are actively working on expanding our services further. Stay tuned for updates!

International Shipping

We are excited to announce that international shipping is available for select locations. Please note that shipping fees and VAT will apply to all international orders. Our goal is to make quality refurbished tech accessible to customers globally. Please subscribe to our newsletter to receive the latest updates regarding our international expansion.

Damaged or Missing Items

We take great care in packing and shipping your items securely. If you receive a damaged item or if any part of your order is missing, please contact our Customer Support Team immediately:

• Email: [email protected] 
• Phone: +971-503177894

We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipping, delivery options, or tracking, please feel free to contact us:

• Email: [email protected]
• Phone: +971-503177894

Thank you for choosing 2USE for your tech needs. We look forward to delivering quality, sustainable tech right to your door!